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We used Secureboxoffice.com to purchase tickets to the San Diego, Wicked show. We were told very clearly that we were purchasing tickets in the front row of the Mezz level. We paid just under $400 for 4 tickets. When got the the show we were seated in the second to...
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Anonymous
Edevericks

This response from Secure Box office is an outright lie. Be Warned: We did not get the correct tickets and they did not offer any compensation for cheating us. There was...

Anonymous
SecureBoxOffice Customer Suppo

Hello, I work for SecureBoxOffice customer support and wanted to publicly respond to the concerns you\'ve raised. Firstly, it is against our policies to guarantee specif...

#327684
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My 18 year daughter purchased tickets through PRESTIGE ENTERTAINMENT VIA SECURE BOX OFFICE.COM for Beauty and The Beast at The Academy of Music. She ordered section and seats that were unobstructed views before Christmas and received them March. Tickets are...
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#319571
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Bought tickets online through secureboxoffice. Paid $114 for each ticket PLUS $23.94 in service fee's PLUS $40 in express delivery. I get the tickets in the mail with a price tag of $65!!!! I phone to complain and ask WTF and I get a huge runaround with no one...
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Anonymous
SecureBoxOffice Support

Hello Tabi22, I wanted to respond to some of your concerns about our service. First, it is true that ticket prices on our marketplaces can exceed face value. This is stated...

#307754
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Just as other people have said, I was charged $35 each for $28 face value tickets, along with $30 in handling and shipping charges. Standard Shipping was FedEX--$15 there instead of regular mail, which I've had in the past with other companies. Haven't gone to the...
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#302903
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needless to say another 'rip off' in today's society. Read the very fine print everyone. Google "Pantages" Threatre...and g you get a website unknowingly selling oyu tickets for almost twice the face value. Plus they charge their handling fees plus delivery...
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#300820
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Do not use this service. I payed a premiun price for what was suppose to be great seats, front row when the tickets arrived they were not the seats selected but many rows back in the middle of the section. When I call the broker that sent the tickets "ticket in time"...
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Anonymous
Devericks

We were told by Secure Box Office we were buying front row seats on the Mezz level. When we got to our show we were seated in the last row at the back of the civic center. C...

Anonymous
Lodestar

The exact thing just happened to me. Bait and switch. Do not use this company!

#283777
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I was looking for box office information on what I thought was the web site of specific theatre and I purchased 4 tickets to a show. When I hit submit nothing happened so I resubmitted my request and received a confirmation. The next day when I noticed I hand't...
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Anonymous
Edevericks

The same thing happened to us. They are dishonest. Do not buy tickets here. Keep up the fight everyone!!

Anonymous
Cheryl

Buyer beware but their policy is written at the bottom of the order BEFORE you are asked to pay, the advertise that they sell tickets above prices charged by ticketmaster. We ...

#261325
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